Computer Shut Down Issues with blackscreen at startup
Original Title: Computer Shut Down
I'm running Windows 7 64-bit. I was burning a movie I downloaded for the web and all of a sudden my computer shut down.
I pushed the power button and all I got was a black screen. My monitor was still in a sleep mode. I tried to shut down the computer
by pressing the power button. But it wouldn't shut down.
So I unplugged the power chord. I thought it was maybe my wireless keyboard. It was low on power. So I charged it to full. But when I pushed the power button, I still get a blank screen.
Anwsers to the Problem Computer Shut Down Issues with blackscreen at startup
Oh I forgot to tell you. I'm using a computer at a public library. When I first post my question I was using a computer at a public library. I found out that this is a hardware issue.
I'm going to open up my computer and troubleshoot. I'm going to
take out the new video card I installed and use the onboard video.
If I can successfully boot the computer to the desktop, then it's the new video card I just installed. Now if I can not boot to desktop using the onboard, then my motherboard is bad. I hope
that's not the case. I do have warranty on my mother board. I will get back to you as soon as I fix this.
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error Computer Shut Down Issues with blackscreen at startup has been fixed.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Recommended Method to Repair the Problem: Computer Shut Down Issues with blackscreen at startup:
How to Fix Computer Shut Down Issues with blackscreen at startup with SmartPCFixer?
1. You can Download Error Fixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.
2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
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