Cannot install Windows 7 SP1 or KB947821. Please help?
CheckSUR.txt below. Have disabled McAffe firewall and Real time scanning and enabled Windows Firewall.
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-05-29 13:35
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_bea468be1cfac5c8
(fix) CSI Payload File Missing CSI File Replaced File: sqmapi.dll From: C:\Windows\winsxs\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_be52e3381d372f67\sqmapi.dll
(f) CSI Payload File Missing 0x00000000 AcXtrnal.dll wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16673_none_7278aa55405442a1
(fix) CSI Payload File Missing CSI File Replaced File: AcXtrnal.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16385_none_726fd54b405a99cb\AcXtrnal.dll
(f) CSI Payload File Missing 0x00000000 AcRes.dll wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.16629_none_72b0ba854029e99a
(fix) CSI Payload File Missing CSI File Replaced File: AcRes.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.16385_none_726bd423405e346f\AcRes.dll
(f) CSI Payload File Missing 0x00000000 AcXtrnal.dll wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16629_none_72b4bbad40264ef6
(fix) CSI Payload File Missing CSI File Replaced File: AcXtrnal.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16385_none_726fd54b405a99cb\AcXtrnal.dll
(f) CSI Payload File Missing 0x00000000 dciman32.dll amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16734_none_05fd2109740fb383
(fix) CSI Payload File Missing CSI File Replaced File: dciman32.dll From: C:\Windows\winsxs\amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3\dciman32.dll
(f) CSI Payload File Missing 0x00000000 AcRes.dll wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.16673_none_7274a92d4057dd45
(fix) CSI Payload File Missing CSI File Replaced File: AcRes.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.16385_none_726bd423405e346f\AcRes.dll
(f) CSI Payload File Missing 0x00000000 bopomofo.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c
(fix) CSI Payload File Missing CSI File Replaced File: bopomofo.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877\bopomofo.nlp
(f) CSI Payload File Missing 0x00000000 sorttbls.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c
(fix) CSI Payload File Missing CSI File Replaced File: sorttbls.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16759_none_548d4066692e76ff\sorttbls.nlp
(f) CSI Payload File Missing 0x00000000 normnfkc.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c
(fix) CSI Payload File Missing CSI File Replaced File: normnfkc.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877\normnfkc.nlp
(f) CSI Payload File Missing 0x00000000 normnfkd.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c
(fix) CSI Payload File Missing CSI File Replaced File: normnfkd.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877\normnfkd.nlp
(f) CSI Payload File Missing 0x00000000 normidna.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c
(fix) CSI Payload File Missing CSI File Replaced File: normidna.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877\normidna.nlp
(f) CSI Payload File Missing 0x00000000 sortkey.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c
(fix) CSI Payload File Missing CSI File Replaced File: sortkey.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16759_none_548d4066692e76ff\sortkey.nlp
(f) CSI Payload File Missing 0x00000000 sorttbls.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877
(fix) CSI Payload File Missing CSI File Replaced File: sorttbls.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c\sorttbls.nlp
(f) CSI Payload File Missing 0x00000000 sortkey.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877
(fix) CSI Payload File Missing CSI File Replaced File: sortkey.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c\sortkey.nlp
(f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16722_none_be90c97a1d093058
(fix) CSI Payload File Missing CSI File Replaced File: sqmapi.dll From: C:\Windows\winsxs\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_be52e3381d372f67\sqmapi.dll
(f) CSI Payload File Missing 0x00000000 dciman32.dll wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16734_none_1051cb5ba870757e
(fix) CSI Payload File Missing CSI File Replaced File: dciman32.dll From: C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_101cb471a89825ee\dciman32.dll
(f) CSI Payload File Missing 0x00000000 dciman32.dll amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.17537_none_07e67eed71336b74
(fix) CSI Payload File Missing CSI File Replaced File: dciman32.dll From: C:\Windows\winsxs\amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3\dciman32.dll
(f) CSI Payload File Missing 0x00000000 lpk.dll amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.17537_none_07e67eed71336b74
(fix) CSI Payload File Missing CSI File Replaced File: lpk.dll From: C:\Windows\winsxs\amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3\lpk.dll
(f) CSI Payload File Missing 0x00000000 dciman32.dll wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.21636_none_12c3c5c0beb2b3e2
(fix) CSI Payload File Missing CSI File Replaced File: dciman32.dll From: C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_101cb471a89825ee\dciman32.dll
(f) CSI Payload File Missing 0x00000000 AcRes.dll wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.20797_none_72eca74859821a4d
(fix) CSI Payload File Missing CSI File Replaced File: AcRes.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.16385_none_726bd423405e346f\AcRes.dll
(f) CSI Payload File Missing 0x00000000 AcXtrnal.dll wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.20797_none_72f0a870597e7fa9
(fix) CSI Payload File Missing CSI File Replaced File: AcXtrnal.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16385_none_726fd54b405a99cb\AcXtrnal.dll
(f) CSI Payload File Missing 0x00000000 AcXtrnal.dll wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.20749_none_7328b8a0595426a2
(fix) CSI Payload File Missing CSI File Replaced File: AcXtrnal.dll From: C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16385_none_726fd54b405a99cb\AcXtrnal.dll
(f) CSI Payload File Missing 0x00000000 sorttbls.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.20717_none_3dbbc63282d93e16
(fix) CSI Payload File Missing CSI File Replaced File: sorttbls.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c\sorttbls.nlp
(f) CSI Payload File Missing 0x00000000 sortkey.nlp amd64_mscorlib_b77a5c561934e089_6.1.7600.20717_none_3dbbc63282d93e16
(fix) CSI Payload File Missing CSI File Replaced File: sortkey.nlp From: C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7600.16385_none_54909cf4692b5b3c\sortkey.nlp
(f) CSI Payload File Missing 0x00000000 dciman32.dll wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.17537_none_123b293fa5942d6f
(fix) CSI Payload File Missing CSI File Replaced File: dciman32.dll From: C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_101cb471a89825ee\dciman32.dll
(f) CSI Payload File Missing 0x00000000 lpk.dll wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.17537_none_123b293fa5942d6f
(fix) CSI Payload File Missing CSI File Replaced File: lpk.dll From: C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_101cb471a89825ee\lpk.dll
(f) CSI Payload File Missing 0x00000000 sqmapi.dll amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20861_none_beee264b3648268f
(fix) CSI Payload File Missing CSI File Replaced File: sqmapi.dll From: C:\Windows\winsxs\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_be52e3381d372f67\sqmapi.dll
(f) CSI Payload File Missing 0x00000000 dciman32.dll amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.21636_none_086f1b6e8a51f1e7
(fix) CSI Payload File Missing CSI File Replaced File: dciman32.dll From: C:\Windows\winsxs\amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7600.16385_none_05c80a1f743763f3\dciman32.dll
Summary:
Seconds executed: 1297
Found 28 errors
Fixed 28 errors
CSI Payload File Missing Total count: 28
Fixed: CSI Payload File Missing. Total count: 28
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.
Solutions to the Problem Cannot install Windows 7 SP1 or KB947821. Please help?
Hi,
Have you restarted the computer after Checking System Update Readiness.
I would suggest you to follow the below link and check if it helps.
Method 1: Try to install Checking System Update Readiness and check the errors are corrected or not.
http://support.microsoft.com/kb/947821
Method 2: Try to perform a Clean Boot and check if it helps.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Method 3: You can also try to follow the steps in the below link and check if it helps.
Learn how to install Windows 7 Service Pack 1 (SP1)
Hope this helps.
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Restart your computer.
Another Safe way to Fix the Problem: Cannot install Windows 7 SP1 or KB947821. Please help?:
How to Fix Cannot install Windows 7 SP1 or KB947821. Please help? with SmartPCFixer?
1. You can Download Error Fixer here. Install it on your system. When you open it, it will perform a scan.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed
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