Thursday 29 September 2016

[Anwsered] Display driver stopped responding and has recovered in windows 8 pro 32buit

Display driver stopped responding and has recovered in windows 8 pro 32buit

help me to fix it

Keys to the Problem Display driver stopped responding and has recovered in windows 8 pro 32buit

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Hi NguyễnVăn,
 
Thank you for contacting Microsoft Community.

It seems that you are facing issues with the display driver.
It would be great if you can answer the following questions:
1.    Were there any changes made on the computer prior to the issue?
2.    When exactly do you get the error message?
3.    Have you installed any graphics card on the computer?
 
Follow these methods to resolve the issue:
 
Method 1:
First, I would suggest you to follow these steps and run the Hardware and Devices troubleshooter:
a.
Open
Control panel.
b.
Click on Troubleshooting.
c.
Click View all on the left pane of the screen.
d.
In the list of options, click on Hardware and Devices.
e.
Click Next and follow the on-screen instructions.
 
Method 2:
I would suggest you to restart the computer in
clean boot mode and check if it helps:
 
Note: After troubleshooting, see the section “Reset the computer to start as usual” to return the computer to a
Normal startup mode.
 
Method 3:
You may follow these steps to update the display driver and check if it helps:
a.     Swipe in from the right edge of the screen, and then tap
Search.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click
Search.)
b.    Enter “Device manger” without quotes in the search box, tap or click Settings.
c.     Tap on Device manager.
d.    Press and hold on the Video card and tap on
Update driver software.
 
Hope this helps.
Let us know if you need further assistance.
If you have any further issues on the computer, please post your question regarding Windows and we will be happy to help you.

  1. Access the files on your computer via MY COMPUTER
  2. Under the C: drive, access the WINDOWS folder
  3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
  4. Delete any files within this download folder.
  5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
  6. Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.

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