Downloaded AT&T Service and Support tool but it will not install
I am trying to install the AT&T Service and support tool.
It downloads fine...but will not install.
I am using Windows7 and have had this program installed before but then I had to get a new hard drive and now it won't install.
Does anyone know of a setting that may be on that is preventing this program from installing? I have installed a lot of other programs via a download, but this one just won't install.
Any help will be appreciated.
Keys to the Problem Downloaded AT&T Service and Support tool but it will not install
Hi,
What happens when you try to install "AT&T Service and support tool"?
I suggest you to try a clean boot and then try installing AT&T Service and support tool and check if it helps.
How to troubleshoot a problem by performing a clean boot in Windows 7:
http://support.microsoft.com/kb/929135
Note: Once you are done with the troubleshooting, make sure that you have tried
Step 7 tp reset the computer as usual.
Install a program:
http://windows.microsoft.com/en-US/windows7/Install-a-program
Hope the information is helpful.
Make Sure that your Computer Meets the System Requirements
You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your computer hardware is not up to par, then make sure you upgrade where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
If your computer meets the minimum requirements above, then continue on…
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