Best Method to Fix Computer Errors: Computer locks after log in

Computer locks after log in

I cant use my personal lap top after I log on.
It says my computer is not protected and that I should visit my Mcafee service center to fix the problems.
My security center says it cant fix 1 or more problems. It goes into scan mode and my computer freezes.

I contacted Mcafee and they said it was a windows update problem that I should contact Microsoft and get them to fix it.

Any thoughts?

Solutions to the Problem Computer locks after log in

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Hi,
Have you installed trial version of MacAfee software?
You may try booting into safe mode and then, perform clean boot on your computer.
Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.
This kind of startup is known as a "Clean boot."
To perform a clean boot on a computer, follow these steps.
   1.    Click Start, type msconfig in the Start Search box, and then press ENTER.
    If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
   2.    On the General tab, click Selective Startup.
   3.    Under Selective Startup, click to clear the Load Startup Items check box.
   4.    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
   5.    Click OK.
   6.    When you are prompted, click Restart.
   7.    After the computer starts, check whether the problem is resolved.
   Please monitor the system in the Clean Boot environment.
If the problem does not occur, it indicates that the problem is related to one application or service we have disabled.
You may use the MSCONFIG tool again to re-enable the disabled item one by
one to find out the culprit.
   If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source.
For more information visit:
http://support.microsoft.com/kb/929135
After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved.
Or, run the System Configuration Utility, and then click to clear the check box for the problem
item.
To return your computer to a Normal startup mode, follow these steps:
1. Click Start in the Start Search box.

2. Type msconfig, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

3. On the General tab, click Normal Startup - load all device drivers and services, and then click OK.

4. When you are prompted, click Restart.
Let us know if this works.
Hope this information is helpful.

Umesh P - Microsoft Support

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