Solution to Problem: Computer is shutting down randomly and goes into a reboot loop

Computer is shutting down randomly and goes into a reboot loop

Original title: Computer is shutting down randomly on its own.
When my computer is running, it will restart itself randomly.
 Any suggestions on why it may be doing this and how I can stop it from doing this?  Thanks!

Solutions to the Problem Computer is shutting down randomly and goes into a reboot loop

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Hi,
 
1.
Do you remember any changes on your prior to the issue occurring?
 
In the meantime, follow these steps and check.
 
Step 1:

You might check if you can "Disable automatic restart on system failure " from the advance options.
This way the computer will not go
into a reboot loop and you will be able to note down the error code if any.
If you do see any error code, you may reply back with the error code.
 
Step 2:
 
I'd suggest you boot your computer in
safe mode and check if the issue persists.
 
Step 3:
 
If the system works fine in safe mode, I suspect there could be a third party software conflict causing the issue to occur.
I'd suggest you boot your machine in a clean boot state.
 
Note: Follow step 7 to restart your computer as usual.
 
Refer the below article to access event viewer.
 
Open Event Viewer
http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer

Azeez Nadeem - Microsoft Support

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Manually editing the Windows registry

Caution: Unless you an advanced PC user, please do not edit the Windows registry manually.

Because of this risk, we highly recommend using a trusted registry cleaner such as SmartPCFixer Using a registry cleaner automates the process of finding invalid registry entries, missing file references (like the one causing your MACHINE_CHECK_EXCEPTION error), and broken links within the registry. A backup is automatically created before each scan, with the ability to undo any changes in a single click, protecting you against the possibility of PC damage. The best part is that repairing registry errors can also dramatically improve system speed and performance.

• Click the Start button.
• Type "command" in the search box... DO NOT hit ENTER yet!
• While holding CTRL-Shift on your keyboard, hit ENTER.
• You will be prompted with a permission dialog box.
• Click Yes.
• A black box will open with a blinking cursor.
• Type "regedit" and hit ENTER.
• In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
• From the File menu, choose Export.
• In the Save In list, select the folder where you want to save the Windows Operating System backup key.
• In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
• In the Export Range box, be sure that "Selected branch" is selected.
• Click Save.
• The file is then saved with a .reg file extension.
• You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

The next steps in manually editing your registry will not be discussed in this article due to the high risk of damaging your system. If you would like to learn more about manual registry editing, please see the links below.

Recommended Method to Fix the Problem: Computer is shutting down randomly and goes into a reboot loop:

How to Fix Computer is shutting down randomly and goes into a reboot loop with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.

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