black screen after post update on windows 8
i got new HP Pavilion g6-2244sa with windows 8, yesterday pop up window with new update appears.
i selected update and restart, it took a while to complete the update, and after it went to black screen.
Should i force restart or should wait for a while.
Solutions to the Problem black screen after post update on windows 8
Welcome to Microsoft Community Forums.
From the description, you are facing an issue after installing Windows Update.
To assist you better I would appreciate if you could answer the following questions:
1) Have you made any hardware or software changes on the computer prior to the issue?
2) Do you get any error message / code?
Follow the steps and check,
Method 1: Disconnect the external devices (like printers, scanner, USB (universal serial bus) drives, etc...) except mouse and the keyboard and then boot up.
Now try to boot the computer and check.
If you are not able to boot to the computer then,
Step 1: Safe Mode
Boot the computer in Safe mode and check if the issue persists.
Follow these steps to start the computer in safe mode.
Click the link and follow the steps “Windows Startup Settings (including safe mode)”
If you are able to boot the desktop, then I suggest you to perform the clean boot.
If you are not able to boot to the desktop, I suggest you to check which the latest Windows Update was installed successfully and which Windows Update was failed to install.
Please check post the KB Articles that was failed to install.
Step 2: Also I suggest you to perform System Restore.
How to restore, refresh, or reset your PC
Note: From the link refer the section that says “To restore your PC using System Restore”
Step 3: Perform Clean Boot and try to install the Windows Update and check.
To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
Important: Reset the computer to boot to normal startup.
Note: After you have finished troubleshooting, follow these steps to boot to normal startup.
a) Click Start button, type
msconfig.exe in the Start Search box, and then press Enter.
If you are prompted for an administrator password or for confirmation, you should type the password or click
b) On the General tab, click the
Normal Startup option, and then click OK.
c) When you are prompted to restart the computer, click
This information should help.
If you need further assistance regarding Windows, please post.
We will be happy to help you.
Use the System File Checker tool to repair corrupted or missing system files:
- Click Start.
- Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
- The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
- Type or copy paste the below command line into it without quotes:
- "Sfc /scannow"
Another Safe way to Fix the Problem: black screen after post update on windows 8:
How to Fix black screen after post update on windows 8 with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been fixed
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